Refund policy

I don't accept returns, exchanges, or cancellations *

All the products you can find in this shop are digital items for instant download so no refund is possible as the item cannot be returned and remains the property of the buyer. But please contact me if you have any problems with your order. I will be happy to help you in any way I can.

* Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011, CHAPTER III, Article 16, (m): the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal.